The Indian Railways Catering and Tourism Corporation (IRCTC) has made it incredibly convenient for travelers to book train tickets online through their user-friendly mobile app. One of the noteworthy features of the IRCTC app is the eWallet, which allows users to maintain a prepaid account balance for easy transactions. In this guide, we will walk you through the step-by-step process of adding money to your IRCTC eWallet seamlessly through the app.

Understanding IRCTC eWallet

The IRCTC eWallet enables users to store money that can be used for rail ticket bookings, catering services, and other travel-related expenses, making your overall travel experience much smoother. Instead of dealing with payment gateways repeatedly, having money loaded into your eWallet simplifies the transaction process and saves time.

Prerequisites for Using IRCTC eWallet

• IRCTC Account: You must have a registered IRCTC account. If you don’t have one, you’ll need to sign up through the IRCTC website or mobile app.
• Installed IRCTC App: Ensure you have the IRCTC app downloaded on your smartphone. It’s available on both Android and iOS platforms.
• Verified eWallet: Before adding funds, your eWallet must be verified, which generally requires you to link a bank account or provide identification details.

Steps to Add Money to Your IRCTC eWallet

Step 1: Open the IRCTC App

Launch the IRCTC app on your device. Make sure you’re logged in with your credentials. If you’re not already a user, you’ll have to register.

Step 2: Navigate to the eWallet Section

Once you’re logged in, search for the eWallet or “Add Money” option in the main menu. This can usually be found under your profile or accounts section in the app.

Step 3: Choose the Amount to Add

In the eWallet section, you will find an option to select how much money you wish to add. The app will typically allow you to add a minimum amount, so make sure you comply with this requirement.

Step 4: Select Payment Method

Choose a payment method. IRCTC supports multiple payment gateways, including credit/debit cards, net banking, UPI, and wallets. Select the option that you find most convenient.

Step 5: Complete Transaction

After selecting your payment method, you will be directed to a secure payment page to enter your details. Fill in the required information accurately. Once you’ve entered all the information, click on the “Pay Now” button to complete your transaction.

Step 6: Confirmation

After the transaction is successfully processed, you will receive a confirmation message. This may come as a notification within the app and also via email. Ensure to check your eWallet balance to confirm the addition of funds.

Troubleshooting Common Issues

1. Payment Failure

If your payment fails, first check your internet connectivity. Ensure that your bank or payment service isn’t facing downtime. You might also want to verify that your card details or net banking credentials are entered correctly.

2. Delayed Transactions

In some cases, transferring money might take longer than expected due to bank processing times. Do not panic; your money is secure, and you will eventually receive it in your eWallet depending on your bank’s processing capabilities.

3. Inactive eWallet

If you face issues with adding money because your eWallet is inactive, you may need to verify your identity again or contact IRCTC customer service for assistance.

Benefits of Using IRCTC eWallet

• Convenience: Instant payments without the need to enter card details for every transaction.
• Faster Checkouts: Make instant bookings without the hassle of delayed payment gateways.
• Increased Security: Reduces the risk of sharing sensitive payment details repeatedly.
• Offers and Discounts: Stay aware of any special offers or discounts applicable on eWallet transactions.

Final Words

The IRCTC eWallet is a great feature designed to facilitate quicker travel bookings and enhance user convenience. By following the above steps, you can add money to your eWallet effortlessly and enjoy various benefits that come with it. Remember to keep your app updated for a smoother experience and to make use of the latest features offered by IRCTC.

For any additional assistance or support, feel free to reach out to IRCTC customer care via the app or their official website. Happy traveling!