How to Retrieve Virtual Card Payments from Optum

Step 1: Logging into Your Optum Account

Access Optum’s secure portal by entering your credentials. Navigate to the payment section in your account dashboard.

Step 2: Locating Virtual Card Payments

Once you’re in the payment section, look for the virtual card payments tab. Here you will find a detailed record of all transactions made via virtual card.

Step 3: Requesting Payment Retrieval

If you need to retrieve a specific payment, select it from the list and follow the on-screen instructions to request retrieval.

Step 4: Confirming Retrieval

Optum will verify your request and update you on the status of payment retrieval. Be sure to check your notifications regularly.

Step 5: Receiving Virtual Card Payment

Once the retrieval process is complete, your virtual card payment will be back in your account ready for use.

Stay informed and manage your virtual card payments efficiently with Optum’s user-friendly platform.

Need further assistance retrieving virtual card payments? Contact Optum’s customer support for personalized help.