As a valued customer, you might have noticed a recent update from our end – the unavailability of virtual card requests. This change has come as a surprise to many of our users, prompting inquiries and concerns. The decision to temporarily suspend virtual card issuance is part of our ongoing efforts to enhance security measures and improve user experience.
One of the primary reasons behind this temporary measure is a security audit initiated internally. We believe in upholding the highest standards of data protection and confidentiality for our users. This audit is aimed at identifying potential vulnerabilities and strengthening our system to protect your sensitive information effectively.
While we understand the inconvenience this may cause, rest assured that our team is working diligently to expedite the audit process and resume virtual card requests at the earliest. Your security and satisfaction are our top priorities, and we appreciate your patience and understanding during this period of evaluation and improvement.
We value your feedback and encourage you to reach out to our customer support team for any further clarification or assistance. Your continued support is crucial in helping us maintain a safe and seamless experience for all our users. Stay tuned for updates on the resumption of virtual card requests – we are committed to keeping you informed every step of the way.
Requesting a Virtual Card is Currently Unavailable
Why You Can’t Request a Virtual Card Right Now
As a valued customer, you might have noticed a recent update from our end – the unavailability of virtual card requests. This change has come as a surprise to many of our users, prompting inquiries and concerns. The decision to temporarily suspend virtual card issuance is part of our ongoing efforts to enhance security measures and improve user experience.
One of the primary reasons behind this temporary measure is a security audit initiated internally. We believe in upholding the highest standards of data protection and confidentiality for our users. This audit is aimed at identifying potential vulnerabilities and strengthening our system to protect your sensitive information effectively.
While we understand the inconvenience this may cause, rest assured that our team is working diligently to expedite the audit process and resume virtual card requests at the earliest. Your security and satisfaction are our top priorities, and we appreciate your patience and understanding during this period of evaluation and improvement.
We value your feedback and encourage you to reach out to our customer support team for any further clarification or assistance. Your continued support is crucial in helping us maintain a safe and seamless experience for all our users. Stay tuned for updates on the resumption of virtual card requests – we are committed to keeping you informed every step of the way.
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