Customer service is key when dealing with a neo bank. Here are some steps to effectively voice your concerns:

1. Identify the issue: Clearly define the problem you are facing with your neo bank.
2. Contact customer support: Reach out to the bank’s support team and explain the issue.
3. Document everything: Keep a record of all interactions and important details.
4. Escalate if needed: If the issue is not resolved, escalate it to a higher authority.
5. Seek alternatives: Explore other neo banks if your concerns are not addressed.

Being a savvy customer means standing up for your rights. Neo banks are no exception. Make sure your voice is heard!

Remember, your feedback can lead to positive changes within the neo banking industry.